RETURN POLICY
FINAL SALE
Sale Items, Made-To-Order products, Gift Cards and Exchanges are Final Sale.
RETURN POLICY
- Email questions@ayrtight.com to initiate a return
- We accept any unworn, unwashed, unaltered, or unused full priced clothing for a refund or exchange. (Exceptions apply, see below)
- All refunds, exchanges, or returns must be initiated within 14 days of purchase
- We do not accept returns or exchanges that are not pre-approved by email
- Shipping fees are non-refundable
- All items must be returned in sellable condition (new & unworn), including original packaging with original hang tags attached
- When returning items, please obtain a copy of the package tracking number
- When a return is authorized, the goods need to be received by us within 14 days in order to be eligible for a refund or exchange
- When shipping goods to us from outside of Canada, please make sure to mark the items as a return with a low value and choose a service so that we do not incur any duties, taxes, or brokerage fees (usually charged if you ship using a ground service). You will be responsible for any fees that are incurred during the returns process
- We reserve the right to refuse an exchange if the item is no longer in sellable condition
- We do not offer price adjustments
- If a product was damaged or shipped incorrectly, please contact us at questions@ayrtight.com to arrange for a replacement item; there will be no charge for shipping on damaged or replacement orders